You can visit our site anonymously and you are not obliged to provide us with any of your personal information, however should you chose not to, your use and experience on our website might be compromised.
Application of this Policy
This policy applies to personal data regarding individuals with whom we do business or who visits our website and to the use of that personal data in any form – whether oral, electronic or written.
What personal information do we collect?
The term “personal data” in this Policy refers to information that does or is capable of identifying you as an individual.
The types of personal data that we collect includes:
- Your name;
- Your email address;
- Your physical address;
- Your mailing address;
- Your phone number;
- Information about your computer (e.g. your IP address and browser type);
- Information about how you use our website (e.g. which pages you have viewed, the time you have viewed them and what you clicked on);
- Information about your mobile device (such as your geographical location); and
- Your contact preferences.
If you are providing or submitting information for publishing on our website, we may also collect information about your credentials, business title, workplace, work history and government verified identification.
We might obtain information about you from third parties, for instance where a third party invites you to interact with our website. This will generally be your name and contact details but may include any additional information they provide to us, including (but not limited to) any of the types of information set out in the list above.
In certain jurisdictions, we may ask for a government issued ID in limited circumstances, if required by law.
We do not collect credit card details for any activities relating to this website.
How and when do we collect personal data about you?
We collect personal data when you provide it to us, such as through your use of our website and its features. This includes when you register on our site, subscribe to a newsletter, make a purchase, respond to a survey or marketing communication, surf the website, use certain other site features, submit an article, or fill out a form or enter information on our site.
How do we use your personal data?
Generally, we may use the information we collect from you in the following ways:
- to personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested;
- to improve our website in order to better serve you;
- to allow us to better service you in responding to your customer service requests;
- to administer a contest, promotion, survey or other site feature;
- to follow up with you after correspondence (live chat, email or phone inquiries);
- to send information, respond to inquiries, and/or other requests or questions;
- to verify your identity;
- to verify the material which you wish to have published on our website;
- to market to our mailing list or continue to send emails to our clients after the original transaction has occurred; and
- where we have a legal right or duty to use or disclose your information (for example in relation to an investigation by a public authority or in a legal dispute).
We use your personal data for electronic marketing purposes (where you have consented to this use) and may send you email to update you on offers, site features, news updates, or to administer a contest, promotion, survey or other site feature.
You have the right to opt out of receiving marketing communications at any time, by:
- making use of the “unsubscribe” link in emails; and/or
- contacting us via the contact channels set out in this Policy.
Regarding third parties:
We may disclose the information you provide to us to our related companies.
For us to make certain services available to you, we may need to share your personal data with some of our service providers. These include IT and marketing service providers.
We only allow our service providers to handle your personal data when we have confirmed that they apply appropriate data protection and security controls. We also impose contractual obligations on service providers relating to data protection and security, which mean they can only use your data to provide services to us and to you, and for no other purposes.
Aside from our service providers, we will not disclose your personal data to any third party, except as set out below. We do not sell, trade, or otherwise transfer to outside parties your Personal Data unless we provide users with advance notice.
We may share your personal data with governmental bodies, regulators, law enforcement agencies, courts/tribunals and insurers where we are required to do so: –
- to comply with our legal obligations;
- to exercise our legal rights (for example in court cases);
- for the prevention, detection, investigation or crime or prosecution of offenders; and
- for the protection of our employees.
How do we hold and protect your information and for how long?
Your personal data is stored with a third party storage provider who has committed to apply appropriate safeguards to protect that personal data.
Your personal data is contained behind secured networks. It is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential.
We use regular Malware Scanning.
All sensitive information you supply is encrypted via Secure Socket Layer (SSL) technology.
We implement a variety of security measures when a user enters, submits, or accesses their information to maintain the safety of your personal data.
We will not retain your data for longer than necessary to fulfil the purposes set out in this Policy. Different retention periods apply for different types of data. The longest we will normally hold any personal data is 10 years however this period may be longer, for instance, if you continue to wish to have a research article written by you published on this site.
Legal basis for using data
We collect and use your personal data because it is necessary for:
- the pursuit of our legitimate interests; and
- to comply with our legal obligations.
With respect to marketing, we rely on consent as a legal basis for processing personal data in relation to sending direct marketing communications to you via email.
Where consent is the only legal basis for processing your personal data, we will cease to process data after consent is withdrawn. You may withdraw consent at any time.
Our legitimate interests
In most cases, the legal basis for our processing of personal data, is that it is necessary for our legitimate interests. Our legitimate interests include:
- providing an information portal in relation to particular subject matter;
- seeking and collating information, including research data and material, papers, opinions, theses and other information which relates to the subject matter of the website;
- inviting people to submit information to our website, and verifying:
- accuracy of that information;
- the identity of the submitter of the information;
- the background (in particular, the professional background) of the submitter.
- Inviting people to subscribe to the website;
- Improving the services the website offers;
- Understanding our subscribers’ behaviours, activities, preferences and needs;
- Promoting, marketing and advertising the website and its content; and
- Handling subscribers’ contacts, queries, complaints or disputes.
You have the following rights in respect of your personal data:
- the right to ask for a copy of personal data that we hold about you (the right of access);
- the right (in certain circumstances) to request that we delete personal data held on you; where we no longer have any legal reason to retain it (the right of erasure or to be forgotten);
- the right to ask us to update and correct any out-of-date or incorrect personal data that we hold about you (the right of rectification);
- the right to opt out of any marketing communications that we may send you and to object to us using / holding your personal data if we have no legitimate reasons to do so (the right to object);
- the right (in certain circumstances) to ask us to ‘restrict processing of data’; which means that we would need to secure and retain the data for your benefit but not otherwise use it (the right to restrict processing); and
- the right (in certain circumstances) to ask us to supply you with some of the personal data we hold about you in a structured machine-readable format and/or to provide a copy of the data in such a format to another organisation (the right to data portability).
If you wish to exercise any of the above rights, please contact us using the contact details set out below. To protect your privacy and the privacy of others, we may need evidence of your identity before we can grant you access to information about you or change it.
Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
Personal data of children
We do not specifically market to children under the age of 13 years old.
If you are a parent or guardian and you discover that your child under 13 years of age has provided personal data to us, then you may alert us at firstname.lastname@example.org and request that we delete the child’s personal data from our systems.
If we become aware that there are reasonable grounds to believe an eligible data breach (as defined by the Privacy Amendment (Notifiable Data Breaches) Act 2017) has occurred, we will notify the individuals at likely risk of serious harm, as soon as practicable.
Dealing with SPAM
- Not use false or misleading subjects or email addresses.
- Identify the message as an advertisement in some reasonable way.
- Include the physical address of our business or site headquarters.
- Monitor third-party email marketing services for compliance, if one is used.
- Honor opt-out/unsubscribe requests quickly.
- Allow users to unsubscribe by using the link at the bottom of each email.
If at any time you would like to unsubscribe from receiving future emails, you can email us at email@example.com and we will promptly remove you from ALL correspondence.
You can also send your request or complaint to the postal address below. We will endeavour to respond within 30 days. If the request or complaint will take longer to resolve, we will provide you with a date by which we expect to respond.
You may contact us using the information below:
Boundary Bend Ltd
151 Broderick Road
Lara, Victoria 3212
Privacy Collection Notice
Horticulture Innovation Australia Limited is requesting this information from you so that we can provide you with information about our projects which relate to health and nutrition. For the same purpose, Hort Innovation may provide this information about you to our service providers who assist us in delivering our projects in this area. Boundary Bend Olives Pty Ltd is a service provider of Hort Innovation for the Olive Wellness Institute Project.
Providing us with the requested information is not required by law. If you choose not to provide the information, we will not be able to provide you with information about our projects which relate to health and nutrition.
You may request access to your information at any time. To access or update your information, or for more details on our privacy obligations, please contact our Privacy Officer
Address: Privacy Officer, Level 7, 141 Walker Street NSW 2060
Telephone: 61 2 8295 2300